Helpline

We believe that supporting our client an providing helpline services is essential and this therefore plays a very large part in our business.

We have dedicated helpline support staff who have detailed knowledge of all our systems and are able to communicate in user-friendly language to assist you. Our telephone support is available during normal office hours (9 ñ 5.30); also we provide emergency mobile phone cover during weekends/bank holidays so youíre never left without support.

To further enhance our helpline support we use a modem link with our clients; this means that we can carry out immediate helpline functions and provide on the spot solutions for most queries.

We also provide regular software upgrade facilities which add all the latest features to your existing system ñ so even if your system is several years old it can have up to the minute facilities.

The initial set up of the system is essential to its success and our own in-house skilled technicians are fully qualified to undertake the configuration of your system prior to installation and, of course, are on hand to assist you should any technical problems ever arise.